Effective Date: February 23, 2026
Neido Assumpta Igwe, Nurse Practitioner (“we,” “us,” “our”) provides virtual consultation services (“Services”). This Billing Policy explains fees, payment methods, insurance, and billing practices. Billing processes use only the minimum necessary Protected Health Information (PHI) to comply with HIPAA.
Contact Information:
Neido Assumpta Igwe, Nurse Practitioner
Email: info@neidolife.telehealthpractices.com
Phone: (202) 710-5541
1. Fee Schedule
- Initial Consultation: $[Insert Amount, e.g., 150] for 30-45 minutes.
- Follow-up Consultation: $[Insert Amount, e.g., 100] for 20-30 minutes.
- Fees subject to change with 30 days’ notice; quoted at booking.
- Additional charges: Late fees (1.5% monthly on unpaid balances >30 days); no charge for prescription refills via secure portal.
2. Payment Methods & Timing
- Payments due upfront at booking via secure HIPAA-compliant processor (e.g., Stripe with BAA, credit/debit card, PayPal).
- We do not store full payment details; tokenized for security.
- Currency: USD only.
3. Insurance & Reimbursement
- Self-pay practice: We do not bill insurance, Medicare, or Medicaid directly.
- Superbills provided post-consultation (includes CPT/ICD-10 codes, de-identified where possible) for you to submit for reimbursement.
- No guarantee of coverage; verify with your insurer.
4. Billing Process
- Invoice emailed post-payment or upon request (no PHI in subject/transactional emails).
- Late payments: Account suspension after 30 days; collections after 90 days (with notice).
- HIPAA Safeguards: Billing data encrypted (AES-256), access limited, Business Associates under BAA.
5. Non-Covered Services
- No coverage for emergencies, controlled substances without prior eval, or out-of-scope care.
- Travel/time outside consultations not billable.
6. Disputes & Adjustments
- Submit billing questions within 30 days via email. Reviewed case-by-case; adjustments rare post-service.
- No PHI shared in disputes without authorization.
7. Changes to Policy
Updates posted here; continued use implies acceptance. Notified via email for major changes.
8. Governing Law
Governed by District of Columbia and federal laws (incl. HIPAA). Questions? Contact info@neidolife.telehealthpractices.com or (202) 710-5541.
By booking Services, you agree to this Billing Policy.